while I had a chat with her prior to leaving, she was one of the coldest persons I have come across, with an attitude and unwelcoming, cold, approach making our family unwelcome. She even had the audacity to not come to the table to have a chat even after being requested that I wanted to meet a manager. I was taken back in thoughts to historic days prior to 1947 with Indians not being welcome in an Indian restaurant. Manager: a French Manager, who's attitude and ego is on the top of her head, that she does not like Indian eating in a Indian restaurant, who was more bothered to butter the naans and plates of people of certain origin over Indians. I do not know this chef personally, but, in my honest opinion, a person with this sort of attitude should have a conscience and not stand behind a kitchen EVER in his life. Starting from the Chef: I came across a chef who does not care if the guests at his restaurant are fed or hungry, who does not care to cater to the basic needs of guests. Hospitality: One of the most dreadful experiences I have ever had in any of the restaurants in any part of the world, it is really hard to believe that this restaurant is managed by the same group company that has managers such as Sarfaraz and Anjan (both from Veerasawamy) and chefs such as Sadeep and uday (again both from Masala zone and Veerasawamy), the reason I say this is because, based on my experience at Amaya. I am in the food business and a food critique, I have to say Amaya has been a total disappointment. I cannot believe this place is for real!!!! While we enjoy Veeraswamy and Masala Zone, and a very frequent visitor to MW Eat Group restaurants specially Veeraswamy.
This approach was well evidenced by our entire family, right from the time we got to the restaurant, not providing us with a table, chef sending horrible and no food at all, manager wanting to greet and meet with other nationalities, laughing and joking with staff, while we request to speak with her. You all simple do not seem to care, best to avoid the entire restaurant group Edit 01: I see that this sort of discrimination is not uncommon at Amaya, I see many reviews on Tripadvisor and google point out to similar experiences, where Indian and Asians are not welcome and the restaurants wants to cater only to Caucasians. You have a manager with a derogatory approach to guests. your claim of £50 per head is also incorrect, as its over £100per person.
it was well mentioned to your team that only 3 people ate on the table, Myself, my mom, daughter (birthday girls or 10 years age) was left completely starting. all portions ordered were 4-piece portions. Edit 02: Dear Preman, your below details are incorrect, 1.
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